Privacy Policy

Last Updated: 16 September 2024
At Jouradio (www.jouradio.co.za), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

1. Collection of Personal Information
   We collect personal information that you provide to us directly when using our website or engaging with our services. This includes, but is not limited to:
   Name
   Contact information (email address, phone number)
   Any other information you voluntarily provide through our contact forms or other communications.
   We may also collect technical data and user activity information, including but not limited to:
   IP address
   Browser type and version
   Device information
   Referring website addresses
   Visitation data via Google Analytics (see Section 5 for more details).
2. Purpose of Processing Personal Information
   We collect and process your personal information for the following purposes:
   To provide, operate, and improve our services
   To communicate with you, including sending updates and responding to inquiries
   To analyze website performance and user behavior for the purpose of improving user experience
   To comply with legal obligations and protect our rights.
3. Sharing of Personal Information
   We will not sell, rent, or lease your personal information to third parties. However, we may share your data with:
   Service providers who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, analytics platforms like Google Analytics)
   Law enforcement agencies, if required by law.
4. Your Rights Under POPIA
   In accordance with POPIA, you have the right to:
   Access your personal information that we hold
   Request corrections to your personal information
   Request the deletion of your personal information, subject to certain conditions
   Object to the processing of your personal information.
   To exercise any of these rights, please contact us at polokwane[@]jouradio.co.za
5. Google Analytics and Cookies
   We use Google Analytics to gather insights into user interactions with our website. Google Analytics collects certain information about your visit, including:
   Pages viewed
   Time spent on pages
   Interaction with the website
   General location data (based on IP address).
   This data is processed to help us understand website usage patterns and improve our services.
   Cookies: Google Analytics uses cookies to collect information about how you use our website. You can manage or disable cookies through your browser settings. For more information on how Google uses your data, please visit Google’s Privacy Policy [Insert Link to Google’s Privacy Policy].
6. Data Security
   We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or data storage system is completely secure, and we cannot guarantee absolute security.
7. Retention of Personal Information
   We will retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to this Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
   If you have any questions about this Privacy Policy or our data processing practices, please contact us at:
   polokwane[@]jouradio.co.za